We welcome inquiries about our products, custom orders, and collaborations. Our team responds within 24-48 hours during business days.
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday - Sunday: Closed
Visits by appointment only. Please contact us to schedule a studio tour or product consultation.
Yes, we ship worldwide. Shipping costs and delivery times vary by location. All international orders are shipped via DHL Express with full tracking and insurance.
We offer a 30-day return policy for unused items in original packaging. Custom orders are final sale. Please contact us to initiate a return.
Yes, we offer custom engraving on select products. Please contact our custom orders team for details and pricing.
Each product includes detailed care instructions. Generally, hand washing and proper storage will ensure longevity. Visit our Care Guide for comprehensive maintenance information.