Not completely satisfied? We offer a 30-day return policy with full refund for unused items.
You may return any unused item within 30 days of delivery for a full refund. Items must be in original condition with all packaging, documentation, and accessories included.
Used items cannot be returned for hygiene and safety reasons. If you're unsure about a product, we recommend starting with our care guide or contacting our team for guidance before use.
Step 1: Contact our customer service team within 30 days of delivery to initiate a return.
Step 2: We'll provide a prepaid return shipping label via email.
Step 3: Pack the item securely in its original packaging and attach the return label.
Step 4: Drop off at any authorized shipping location.
Step 5: Refund will be processed within 5-7 business days of receiving the return.
We don't offer direct exchanges. If you'd like a different item, please return the original for a refund and place a new order. This ensures you receive your preferred item as quickly as possible.
If your item arrives damaged or defective, contact us immediately with photos. We'll arrange for a replacement or full refund at no cost to you, including return shipping.
Manufacturing defects are covered under our lifetime warranty, not the 30-day return policy.
Have questions about returns or need to start a return? Our team is here to assist.
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